Terms of Service

These Terms of Service (“Terms”) are a binding agreement between you (“you” or “Client”) and Blue Synergy Group, LLC, a Florida limited liability company with Document Number L21000408172 (“Blue Synergy Group,” “BSG,” “we,” “us,” or “our”). They govern your use of bluesynergygroup.com, our client portal, and any services we provide (collectively, the “Services”).

1. Acceptance of Terms

By accessing our website, registering for or using the client portal, or engaging BSG to perform services, you acknowledge that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy. If you do not agree, do not access or use the Services.

If you are using the Services on behalf of an organization, you represent that you are authorized to bind that organization to these Terms, and “you” refers to both you individually and the organization.

2. Description of Services

Blue Synergy Group is a security consulting and technology firm. Our Services may include, without limitation:

• Tailored security assessments and risk evaluations;
• Peer reviews of security assessments performed by other professionals;
• Crime Prevention Through Environmental Design (CPTED) evaluations;
• Florida HB 837 premises-liability compliance assessments;
• Security technology integration, lighting studies, and vulnerability studies;
• Access to a secure client portal for scheduling site visits, exchanging documents and reports, viewing invoices, and communicating with our team.

The specific scope, deliverables, fees, and timeline of any consulting engagement will be set forth in a separate written agreement, statement of work, or engagement letter (“Engagement Contract”). In the event of a conflict between these Terms and an Engagement Contract, the Engagement Contract controls for the engagement it covers.

3. Eligibility & Account Responsibilities

You must be at least 18 years old and able to form a legally binding contract to use the Services. When you create or are issued a client portal account, you agree to:

• Provide accurate, current, and complete information, and keep it up to date;
• Keep your password, two-factor authentication codes, backup codes, and passkeys confidential;
• Be solely responsible for all activity that occurs under your account;
• Notify us immediately at info@bluesynergygroup.com if you suspect any unauthorized access to your account or any other security incident;
• Not share your account credentials, allow others to use your account, or impersonate another person.

We may suspend or terminate an account that we reasonably believe has been compromised or used in violation of these Terms.

4. Acceptable Use

You agree that you will not, and will not permit any other person to:

• Use the Services for any unlawful, fraudulent, harassing, or harmful purpose;
• Attempt to gain unauthorized access to the Services, any account other than your own, or any server, network, or system connected to the Services;
• Probe, scan, penetration-test, or otherwise attempt to identify or exploit security vulnerabilities in the Services without our prior written consent;
• Reverse engineer, decompile, disassemble, or attempt to derive the source code of any part of the Services, except to the extent expressly permitted by applicable law;
• Upload or transmit malware, viruses, ransomware, or any other malicious code;
• Send spam, phishing messages, or any unsolicited communications through the Services;
• Interfere with, disrupt, or impose an unreasonable load on the Services or the underlying infrastructure (including denial-of-service or rate-abuse activity);
• Scrape, harvest, or republish content from the Services without our prior written consent;
• Use the Services to violate any applicable law, regulation, or third-party right.

We monitor the Services for security threats and reserve the right to investigate suspected violations, block or limit access (including by IP address), and cooperate with law enforcement.

5. Intellectual Property

BSG materials. All software, source code, design, branding, methodologies, assessment frameworks, templates, training materials, and other content provided through the Services (collectively, “BSG Materials”) are owned by Blue Synergy Group or its licensors and are protected by United States and international intellectual-property laws. Except as expressly granted in these Terms or your Engagement Contract, no rights to BSG Materials are transferred to you.

Deliverables. Reports, assessments, and other written deliverables we produce for you under an Engagement Contract (“Deliverables”) become your property for your own internal business use upon full payment, subject to the terms of that Engagement Contract. We retain ownership of the underlying methodologies, know-how, templates, and any general improvements developed in the course of providing the Services, and may use those for other clients.

Your data. You own all data and information you submit to us (“Client Data”), including property information, photos, prior reports, and any materials you upload to the portal. You grant BSG a limited, non-exclusive license to use Client Data solely to provide the Services to you and to comply with applicable law.

Feedback. If you send us suggestions or feedback about the Services, you grant us a perpetual, royalty-free license to use that feedback without restriction.

6. Fees and Payment

Fees for consulting Services are set out in your Engagement Contract. Invoices are issued through the client portal or by email and are due according to the terms stated on the invoice. Late payments may accrue interest as permitted by Florida law and may result in suspension of work until the balance is cleared.

7. Disclaimer of Warranties

To the fullest extent permitted by law, the Services and all Deliverables are provided “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Security assessments are advisory. Security consulting is inherently judgmental and based on the conditions, information, and observations available at the time the assessment is performed. Implementing our recommendations may reduce risk but cannot guarantee prevention of crime, loss, injury, or any other adverse event. The decision to adopt, modify, or reject any recommendation, and the ultimate responsibility for the safety and security of your premises, personnel, and operations, rests with you.

We do not warrant that the Services will be uninterrupted, error-free, secure against every possible threat, or that any defects will be corrected.

8. Limitation of Liability

To the fullest extent permitted by Florida law, in no event will Blue Synergy Group, its members, officers, employees, contractors, or affiliates be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages — including but not limited to lost profits, lost revenue, lost data, business interruption, or damages arising from any criminal act of a third party — arising out of or relating to the Services or these Terms, even if we have been advised of the possibility of such damages.

Blue Synergy Group’s aggregate liability for any and all claims arising out of or relating to the Services or these Terms shall not exceed the total fees you actually paid to Blue Synergy Group under the Engagement Contract giving rise to the claim during the twelve (12) months immediately preceding the event giving rise to the claim.

Some jurisdictions do not allow the exclusion or limitation of certain damages. In those jurisdictions, our liability is limited to the maximum extent permitted by law.

9. Indemnification

You agree to defend, indemnify, and hold harmless Blue Synergy Group and its members, officers, employees, contractors, and affiliates from and against any and all claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the Services; (b) your violation of these Terms or any Engagement Contract; (c) your violation of any applicable law or third-party right; or (d) any Client Data you submit through the Services. We may assume the exclusive defense of any matter for which you owe us indemnification, in which case you agree to cooperate with our defense.

10. Third-Party Services

The Services may include or link to third-party websites, content, or services (for example, an embedded Google Map). We do not control and are not responsible for third-party services. Your use of them is governed by their own terms, and you access them at your own risk.

11. Term and Termination

These Terms apply for as long as you use the Services. You may stop using the Services and request deletion of your account at any time by contacting info@bluesynergygroup.com.

We may suspend or terminate your access to the Services, with or without notice, if we reasonably believe you have violated these Terms, if your account is inactive for an extended period, if required by law, or if continuing to provide the Services would create a security, legal, or operational risk.

Upon termination, your right to use the Services ends, but any provisions that by their nature should survive — including Sections 5 (Intellectual Property), 7 (Disclaimer of Warranties), 8 (Limitation of Liability), 9 (Indemnification), 13 (Governing Law and Venue), and any unpaid invoices — will survive.

12. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the “Last updated” date at the top of this page. Changes affecting your rights, pricing, or data handling will always be treated as material. For material changes, we will provide at least 14 days’ advance notice through the portal or by email before the change takes effect. Your continued use of the Services after the effective date constitutes acceptance of the updated Terms. If you do not agree to the updated Terms, stop using the Services.

13. Notice of Dispute & Informal Resolution

Before filing any action in court, the party asserting a claim must send written notice to the other party describing the dispute and the relief sought. Notice to us should be sent to info@bluesynergygroup.com or the mailing address in Section 16. The parties will then have 30 days to attempt to resolve the dispute informally in good faith. If the dispute is not resolved within that period, either party may proceed as described in Section 14. This section does not prevent either party from seeking emergency injunctive relief where truly necessary.

14. Governing Law & Venue

These Terms and any dispute arising out of or relating to them or the Services are governed by the laws of the State of Florida, without regard to its conflict-of-laws principles. The exclusive venue for any action permitted to be filed in court shall lie in the state or federal courts located in Broward County, Florida, and you consent to the personal jurisdiction of those courts.

15. Miscellaneous

• Entire agreement. These Terms, together with the Privacy Policy and any Engagement Contract, constitute the entire agreement between you and BSG regarding the Services and supersede all prior agreements on the subject.
• Severability. If any provision is held unenforceable, the remaining provisions will remain in full force and effect, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable while preserving the intent of the parties.
• No waiver. Our failure to enforce any provision is not a waiver of our right to enforce it later.
• Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets.
• Force majeure. Neither party is liable for delays or failures caused by events beyond its reasonable control (acts of God, natural disasters, government action, war, civil unrest, labor disputes, utility or telecommunications failures, cyber-attacks, pandemics, etc.).
• Notices. Legal notices to BSG must be sent in writing to the address below. We may give notice to you through the email address on file with your account or by posting in the portal.
• Independent contractor. BSG is an independent contractor. Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship between you and BSG.

16. Contact for Legal Notices

All legal notices, questions, or concerns about these Terms should be sent to:

© 2026 Blue Synergy Group, LLC. All rights reserved.